Policy - Melrose Noire

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Canada : 2 - 4 weeks
  • North America : 1 - 2 weeks
  • Europe : 1 - 2 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Frequently Asked Questions

Which phone models do you support?

iPhone cases: iPhone 12, iPhone 12 Pro, iPhone 12 Mini, iPhone 12 Pro Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone XR, iPhone XS, iPhone XS MAX, iPhone X, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone 6, iPhone 6S, iPhone 6 Plus, iPhone 6S Plus

Samsung cases: Samsung Galaxy S models

Google Pixel: All Google Pixel devices

Please get in touch if you’re looking for a model that's not listed here.

Who designs your cases?

We do! And we also sometimes license graphics or illustrations from other artists, in whole or as part of our designs.

How long does shipping take?

Our phone cases are made to order, so give us a few days to print your chosen design onto the case and to prepare your package for delivery.

Shipping times depend on your location. Delivery within the continental US usually takes 2-6 business days. However, please check the estimates Etsy gives when placing your order and allow for extra time during the holiday season and other busy periods.

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